Various industries are suffering from a lack of qualified personnel entering the workforce; covid and other health issues, systemic racism, homophobia, and other social disorders have created an unequal workforce preventing many qualified underemployed groups from access to formidable employment. The insurance industry, in particular, is suffering from a shortage of qualified recruits and experiencing a talent drain. The Marsh publication, The Journey of African-American Insurance Professionals, is a ground-breaking study that provides quantitative and personal insights into the significant deficiencies of opportunity African Americans face over many decades at leadership and other employment levels throughout the insurance industry.   Marsh and NAAIA have published an updated version, Next Steps on the Journey. 

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